Privacy Policy

Last Updated: September 30, 2026

At Mireqavo™, we respect your privacy and take the protection of personal information seriously. This Privacy Policy explains how Shenzhen Wangxi Biotechnology Co., Ltd., operating under the Mireqavo™ brand, collects, uses, shares, and protects information when you visit mireqavo.com, place an order, contact customer support, or otherwise interact with our website and services.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us as well as certain information generated automatically when you use our website.

Information You Provide

Depending on how you interact with Mireqavo™, we may collect information such as:

Full name
Email address
Phone number
Shipping address
Billing address
Order information
Account information
Customer service communications
Product reviews or feedback you choose to submit
Payment-related information required to complete a transaction

Payment transactions may be processed by third-party payment providers. Complete card details are handled through the applicable payment processing system and are not intended to be accessible through ordinary Mireqavo™ customer service operations.

Information Collected Automatically

When you visit mireqavo.com, certain technical information may be collected automatically, including:

IP address
Browser type
Device type
Operating system
Referring pages
Pages viewed
Approximate location derived from technical information
Website interactions
Session activity
Cookie and similar technology information

This information helps us operate, secure, analyze, and improve our website.

2. How We Use Personal Information

We may use personal information for legitimate business purposes related to operating Mireqavo™ and serving our customers.

These purposes may include:

Order Processing

We use relevant information to:

Confirm purchases
Process payments
Prepare orders
Arrange shipment
Provide tracking information
Deliver purchased products

Customer Service

We may use your information to:

Respond to questions
Help with existing orders
Process return or refund requests
Investigate damaged or incorrect items
Resolve delivery concerns
Provide other after-sales assistance

Website Operation and Improvement

Information may be used to:

Maintain website functionality
Understand how customers use our website
Improve navigation and shopping experiences
Identify technical problems
Develop and improve products and services

Security and Fraud Prevention

We may process information to:

Verify transactions
Detect suspicious activity
Prevent fraud
Protect customer accounts
Protect our website and business systems
Enforce applicable policies

Marketing Communications

If you choose to receive promotional communications, we may use your contact information to send information about:

New products
Special offers
Promotions
Brand updates

You may unsubscribe from promotional emails at any time using the unsubscribe option provided in those messages.

Transactional communications relating to purchases, payments, shipping, customer service, or account activity may still be sent when necessary.

3. Payment Information

Mireqavo™ may offer payment methods such as PayPal, credit cards, or debit cards where available during checkout.

Payment information is processed through the applicable payment provider or payment gateway.

We do not ask customers to send complete credit card numbers, card security codes, or other sensitive payment credentials through ordinary email, text message, or customer service communication.

Payment providers may independently collect and process information under their own privacy policies and security practices.

4. How We Protect Information

We use reasonable administrative, technical, and organizational measures intended to help protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

These measures may include:

Secure website connections
Access restrictions
Payment processing through authorized providers
Account and transaction security measures
Fraud-detection procedures
Internal access controls

However, no internet transmission, electronic storage system, or security method can be guaranteed to be completely secure.

Customers are also responsible for protecting passwords, account credentials, and devices used to access our website.

5. Cookies and Similar Technologies

Mireqavo™ may use cookies and similar technologies to support website functionality and understand how visitors interact with our services.

Cookies are small data files stored on your browser or device.

We may use cookies for purposes such as:

Essential Cookies

These cookies support important website functions such as:

Shopping carts
Checkout
Account access
Security
Website navigation

Analytics and Performance

These technologies may help us understand:

Website traffic
Page performance
Visitor interactions
Navigation patterns
Technical issues

Preference Cookies

These may help remember certain choices or settings to provide a more convenient browsing experience.

Advertising and Marketing Technologies

Where enabled, advertising or marketing technologies may be used to measure campaign effectiveness or provide more relevant promotional content.

You may be able to manage cookies through your browser settings or any cookie-management options available on our website.

Blocking certain cookies may affect the functionality of some website features.

6. When We Share Information

We may share personal information with service providers when reasonably necessary to operate our business.

These providers may assist with:

Payment processing
Website hosting
Order management
Product fulfillment
Shipping and delivery
Customer support
Email communications
Website analytics
Fraud prevention
Advertising or marketing services

Service providers receive information only as necessary for the services they perform and may be subject to contractual or legal obligations relating to personal information.

We may also disclose information when reasonably necessary to:

Comply with applicable law
Respond to lawful government requests
Protect our legal rights
Prevent fraud or abuse
Protect customers or other persons
Investigate security incidents

If our business undergoes a merger, acquisition, restructuring, financing, or sale of assets, personal information may be transferred as part of that transaction, subject to applicable law.

7. Third-Party Services and Links

Our website may contain integrations or links involving independent third parties.

These may include:

Payment providers
Shipping carriers
Social media platforms
Analytics providers
Advertising services
Other external websites

When you interact directly with a third-party service, that organization may process information according to its own privacy practices.

Mireqavo™ does not control the privacy policies of independent third-party websites.

We recommend reviewing the relevant third-party privacy policy before providing personal information directly to those services.

8. International Data Processing

Mireqavo™ serves customers in different locations.

As a result, personal information may be processed or stored in countries or regions other than the location where you reside.

This may occur when we use service providers involved in:

Website operations
Payment processing
Customer support
Order fulfillment
Shipping
Analytics
Other business services

Where required, we take reasonable steps to handle international data processing in accordance with applicable privacy requirements.

9. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected.

Retention periods may depend on factors such as:

Order fulfillment
Customer service needs
Returns and refunds
Accounting requirements
Fraud prevention
Legal obligations
Dispute resolution
Enforcement of agreements

When information is no longer reasonably required, we may delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

10. Your Privacy Choices and Rights

Depending on where you live, applicable privacy laws may provide rights concerning your personal information.

These rights may include the ability to request:

Access to personal information
Correction of inaccurate information
Deletion of certain information
Restriction of certain processing
Withdrawal of consent where processing relies on consent
Information about how personal information is used
A copy of certain personal information
Objection to certain forms of processing

These rights are subject to applicable legal requirements, exemptions, and verification procedures.

To submit a privacy-related request, contact:

service@mireqavo.com

We may need to verify your identity before completing certain requests.

11. Marketing Preferences

If you subscribe to promotional communications from Mireqavo™, you can change your preferences at any time.

You may unsubscribe by:

Using the unsubscribe link in a promotional email
Contacting us at service@mireqavo.com

We will process valid opt-out requests as required.

Unsubscribing from marketing messages does not prevent us from sending necessary communications regarding:

Existing orders
Payments
Shipping
Returns
Account security
Customer service

12. California Privacy Information

Residents of California may have additional privacy rights under applicable California law.

Depending on the circumstances and applicable legal requirements, these rights may include requests relating to:

Categories of personal information collected
Sources of personal information
Purposes for collecting or using personal information
Categories of parties receiving personal information
Access to certain personal information
Correction
Deletion
Certain uses of personal information for advertising purposes

We will not discriminate against a customer for exercising privacy rights provided by applicable law.

California residents may submit applicable privacy requests by contacting:

service@mireqavo.com

13. Do Not Track and Privacy Signals

Some browsers and devices offer privacy preference signals or “Do Not Track” settings.

The way websites are required to respond to these signals may vary by jurisdiction and technology.

Where applicable law requires recognition of a supported privacy preference signal, we will process that signal in accordance with the applicable requirements.

You may also manage tracking technologies using browser settings or available website privacy controls.

14. Children’s Privacy

Mireqavo™ is intended for a general audience and is not designed specifically for children under the age of 13.

We do not knowingly seek to collect personal information directly from children under 13.

If you are a parent or legal guardian and believe that a child has provided personal information to us inappropriately, please contact:

service@mireqavo.com

We will review the request and take appropriate action where required.

15. Data Security Incidents

If we become aware of a personal information security incident, we will investigate the matter and take appropriate steps based on the nature and scope of the incident.

Where notification is required by applicable law, affected individuals and relevant authorities will be notified in accordance with applicable legal requirements.

16. Email Communications

We may use email addresses for purposes such as:

Order confirmations
Shipping updates
Customer service
Refund notifications
Account communications
Promotional messages when permitted

For promotional communications, we aim to:

Clearly identify the sender
Avoid misleading subject lines
Provide an unsubscribe mechanism
Process valid opt-out requests

Customers may continue to receive transactional or service-related messages even after unsubscribing from promotional marketing.

17. Account Information

If our website allows you to create an account, you are responsible for keeping your login information confidential.

If you believe your account has been accessed without authorization, contact us as soon as possible at:

service@mireqavo.com

You may also contact us to request assistance with updating or correcting account information.

18. Order and Customer Service Records

We may retain records associated with purchases and support requests, including:

Order numbers
Products purchased
Shipping information
Payment status
Return or refund history
Customer communications

These records may be used to fulfill orders, provide customer support, resolve disputes, prevent fraud, and comply with legal or accounting obligations.

19. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

Our business operations
Website functionality
Service providers
Technology
Legal or regulatory requirements

The most current version will be posted on this page with an updated revision date.

Where required by applicable law, we will provide additional notice of material changes.

20. Contact Us

If you have questions about this Privacy Policy, how personal information is handled, or a privacy-related request, please contact our customer support team.

Email: service@mireqavo.com
Phone: +86 13450378403
Business Hours: 9:00 AM – 10:00 PM

Please provide enough information for us to understand and respond to your request.