Shipping Policy

Shipping Policy - Mireqavo™

Shipping Policy

At Mireqavo™, we want every order to arrive with clear expectations from the moment your purchase is confirmed to the moment it reaches your door.

This Shipping Policy explains how orders are processed, fulfilled, shipped, tracked, and supported if a delivery issue occurs.

Our Approach to Shipping

Mireqavo™ offers thoughtfully designed home and drinkware products for customers around the world.

Depending on product availability and delivery destination, orders may be fulfilled from our own or partner fulfillment facilities. This allows us to manage inventory efficiently while providing access to our product collection across different regions.

Fulfillment location may vary by order and does not necessarily match our business registration address.

1. Order Processing

Orders are typically prepared within:

2–4 business days after payment is confirmed

Processing may include:

Order verification
Product preparation
Quality checks
Packaging
Shipment handoff

During holidays, promotional periods, or other times of unusually high order volume, processing may take up to:

5 business days

Business days do not include weekends or applicable public holidays.

2. Shipping Fee

We charge a flat standard shipping fee of:

$5.99 per order

The shipping fee applies regardless of destination unless a different shipping arrangement is clearly displayed at checkout before payment.

Any available shipping options and applicable charges will be shown during checkout.

3. Estimated Delivery Times

Estimated delivery time begins after your order has been dispatched.

Destination	Estimated Delivery Time
United States	10–15 Business Days
Canada	11–16 Business Days
United Kingdom	11–16 Business Days
Australia	11–16 Business Days
Other International Destinations	15–20 Business Days

These timeframes are estimates rather than guaranteed delivery dates.

Delivery may occasionally take longer because of carrier delays, customs processing, severe weather, local holidays, transportation disruptions, or other circumstances outside normal transit conditions.

4. Where Orders Are Shipped From

Mireqavo™ works with fulfillment partners to support customers in different locations.

Orders may be fulfilled from our own or partner facilities depending on:

Product availability
Inventory location
Delivery destination
Fulfillment efficiency

Because fulfillment locations can vary, an order may be shipped internationally.

The origin shown on your parcel or tracking information may therefore differ from our registered company address.

5. Order Tracking

Once your order has been dispatched, a shipping confirmation will be sent to the email address provided during checkout.

The confirmation may include:

Tracking number
Carrier information
Tracking link or instructions

Please allow approximately 1–3 business days after shipment for tracking information to begin displaying movement.

A delay in the first tracking update does not necessarily mean that the package has stopped moving.

6. Tracking Delays and Delivery Issues

If your tracking information has not updated for an extended period, your parcel appears to be delayed, or you believe your shipment may be lost, please contact us at:

service@mireqavo.com

Please include your:

Order number
Name
Delivery address
Tracking number, if available
Brief description of the issue

Our support team will review the available shipping information and assist with the appropriate next steps.

A tracking status alone does not prevent you from contacting us if you believe there is a genuine delivery problem.

7. International Customs, Duties, and Taxes

International shipments may be subject to customs procedures in the destination country.

Where applicable, orders may be shipped on a Delivered Duty Unpaid (DDU) basis.

This means customs duties, import taxes, brokerage charges, or other government-imposed fees may be collected from the recipient by local authorities or the carrier.

These charges are not included in the product price or standard shipping fee unless expressly stated otherwise at checkout.

Customs requirements vary by country, and customs clearance may occasionally affect delivery times.

8. Shipping Address Accuracy

Customers are responsible for providing a complete and accurate delivery address at checkout.

Please review your:

Recipient name
Street address
Apartment or unit number
City
State or province
Postal code
Country
Contact information

If you notice an error after placing your order, contact us as soon as possible at:

service@mireqavo.com

We will make reasonable efforts to help before the order is dispatched, but address changes cannot always be guaranteed once fulfillment or shipping has begun.

9. Order Changes and Cancellations

We begin preparing orders shortly after they are received.

If you need to request an order cancellation or shipping address change, please contact us within:

12 hours of placing your order

Email:

service@mireqavo.com

Please include your order number and the change you are requesting.

If your order has already entered advanced processing or has been dispatched, we may no longer be able to modify or cancel it.

10. Damaged Packages or Products

If your order arrives with visible damage or the product inside is damaged, please contact our customer support team as soon as reasonably possible after delivery.

Please provide:

Order number
Description of the damage
Clear photos of the product
Photos of the outer packaging when relevant

After reviewing the information, we will provide an appropriate replacement, refund, or return solution where applicable.

Customers will not be required to bear additional costs when the issue is caused by a damaged, defective, incorrect, or materially different item.

11. Lost Packages

If a package appears to be lost in transit, please contact us at:

service@mireqavo.com

Our team will review the tracking history and available carrier information.

Where a shipment is confirmed lost or the available evidence reasonably indicates that the order has not been delivered, we will work with you on an appropriate resolution, which may include a replacement or refund.