Terms of Service

Last Updated: September 30, 2026

Overview

Welcome to Mireqavo™.

This website, mireqavo.com, is owned and operated by Shenzhen Wangxi Biotechnology Co., Ltd. Throughout these Terms of Service, the terms “Mireqavo™,” “we,” “us,” and “our” refer to Shenzhen Wangxi Biotechnology Co., Ltd.

These Terms of Service govern your access to and use of our website, products, content, features, and related services.

Please read these Terms carefully before using our website or placing an order. They contain important information about your rights and responsibilities, including provisions relating to orders, payments, shipping, returns, intellectual property, warranties, and liability. 粘贴的文本 (1)

By accessing our website, using our services, or purchasing from Mireqavo™, you agree to these Terms of Service and any policies referenced on our website, including our Privacy Policy, Shipping Policy, Return & Refund Policy, and Payment Options.

If you do not agree with these Terms, please discontinue use of the website.

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1. Eligibility and Website Access

By using our website, you represent that you are legally permitted to enter into a binding agreement in your place of residence.

If you allow a minor to access the website through a device or account you control, you are responsible for supervising that use as required by applicable law.

When using our website or placing an order, you may be asked to provide information such as:

• Name
• Email address
• Billing information
• Shipping address
• Contact information
• Payment-related information

You agree that information you provide will be accurate, current, and complete.

If you create or use an account, you are responsible for maintaining the confidentiality of your login information and for activity conducted through your account.

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2. Personal and Lawful Use

Our website and products are intended primarily for personal and household use unless otherwise agreed by us in writing.

You may not use Mireqavo™ services:

• For unlawful activities
• To violate applicable laws or regulations
• To interfere with website security or functionality
• To distribute malicious software
• To impersonate another person or organization
• To collect personal information without authorization
• To misuse our intellectual property
• To engage in fraudulent purchasing activity
• To conduct unauthorized scraping, automated extraction, or similar abusive activity

We may restrict access to the website where reasonably necessary to protect our customers, business, systems, or legal rights.

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3. Products and Product Information

We make reasonable efforts to present our products as accurately as possible.

Product pages may include information concerning:

• Materials
• Dimensions
• Capacity
• Colors
• Design details
• Packaging
• Intended use
• Product features

Please note that product colors and appearance may vary slightly depending on screen type, display settings, lighting conditions, photography, manufacturing variations, or other factors.

Measurements described as approximate may have minor production variations.

We may update product descriptions, specifications, availability, or designs when reasonably necessary.

We may also discontinue products or limit product availability based on inventory, geographic restrictions, or operational considerations.

Nothing in this section limits any mandatory consumer rights regarding products that are defective, incorrect, damaged, or materially different from their description.

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4. Orders and Order Acceptance

Submitting an order constitutes an offer to purchase products from Mireqavo™.

After you place an order, you may receive an order confirmation acknowledging that we have received your request.

An order may be subject to payment authorization, product availability, fraud screening, address verification, or other reasonable checks before fulfillment.

We may decline or cancel an order where reasonably necessary, including in cases involving:

• Product unavailability
• Payment failure
• Suspected fraud
• Incorrect pricing caused by an obvious error
• Invalid shipping information
• Legal or regulatory restrictions
• Duplicate or abusive orders

If we are unable to fulfill an order after payment has been collected, we will provide an appropriate refund.

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5. Order Review

Please review your order carefully before submitting it.

You are responsible for checking:

• Product selection
• Quantity
• Shipping address
• Contact information
• Billing information

If you notice an error after placing an order, contact us as soon as possible at:

service@mireqavo.com

We will make reasonable efforts to assist before fulfillment has progressed too far to permit changes.

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6. Order Changes and Cancellations

If you need to request a cancellation or shipping-address change, please contact us within:

12 hours of placing your order

Contact:

service@mireqavo.com

Please include your order number and a clear description of the requested change.

Because orders may enter processing quickly, we cannot guarantee that a cancellation or modification will remain possible after fulfillment has begun.

If an order can no longer be canceled and the product remains eligible for return, you may request a return after delivery in accordance with our Return & Refund Policy.

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7. Prices and Currency

Unless otherwise clearly stated, prices displayed on mireqavo.com are shown in:

United States Dollars (USD)

The applicable product price is generally the price displayed at the time your order is submitted.

Prices, promotions, and discounts may change from time to time.

Changes will not normally affect orders that have already been accepted, except where necessary to correct an obvious pricing or technical error.

Shipping fees, taxes, customs duties, and other applicable charges may be separate from the listed product price unless specifically stated otherwise.

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8. Payment

Available payment methods are displayed during checkout and may include:

• PayPal
• Major credit cards
• Major debit cards

Payment availability may vary depending on location, issuing bank, payment provider, or checkout configuration.

Payments are subject to authorization by the relevant payment provider or financial institution.

We do not ask customers to send complete card numbers, card security codes, or other sensitive payment credentials through ordinary customer-service communications.

For more information, please refer to our Payment Options page.

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9. Taxes, Customs, and Import Charges

Depending on the delivery destination, your order may be subject to:

• Sales tax
• VAT
• Customs duty
• Import tax
• Brokerage charges
• Government-imposed fees

International orders may be shipped on a Delivered Duty Unpaid (DDU) basis where applicable.

Unless expressly included during checkout, customs duties or import-related charges assessed by the destination country are generally the responsibility of the recipient.

Applicable requirements vary by jurisdiction.

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10. Processing and Shipping

Orders are typically processed within:

2–4 business days after payment is confirmed

During holidays, promotional periods, or unusually high order volume, processing may take up to:

5 business days

Standard shipping is charged at:

$5.99 per order

unless a different shipping arrangement is clearly disclosed before checkout.

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11. Estimated Delivery Times

Estimated delivery time begins after dispatch.

Destination	Estimated Delivery Time
United States	10–15 Business Days
Canada	11–16 Business Days
United Kingdom	11–16 Business Days
Australia	11–16 Business Days
Other International Destinations	15–20 Business Days

Delivery estimates are not guaranteed arrival dates.

Actual transit times may be affected by:

• Carrier operations
• Customs clearance
• Severe weather
• Public holidays
• Transportation disruptions
• Regional delivery conditions
• Address problems
• Other circumstances outside normal transit operations

For complete shipping information, please review our Shipping Policy.

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12. Fulfillment Locations

Orders may be fulfilled from our own facilities or partner fulfillment locations depending on:

• Inventory availability
• Product location
• Delivery destination
• Operational requirements

The fulfillment location for an order may differ from our registered company address.

Customers should not assume that our company registration address is the shipping origin or return warehouse.

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13. Tracking and Delivery Issues

After an order has shipped, tracking information will normally be sent to the email address provided during checkout.

Tracking may take approximately 1–3 business days to begin displaying movement after shipment.

If tracking stops updating for an extended period, your package appears lost, or you experience another delivery problem, contact:

service@mireqavo.com

Please provide your order number and tracking information when available.

We will review the available information and assist with the appropriate next steps.

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14. Returns

Eligible products may be returned within:

180 calendar days after delivery

To qualify for a standard return, an item should generally be:

• Unused
• In the condition received
• In its original packaging
• Complete with included components
• Supported by valid order information or proof of purchase

Return eligibility may vary for customized, hygiene-sensitive, hazardous, perishable, final-sale, or other specially restricted products where applicable.

For complete conditions, please review our Return & Refund Policy.

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15. How to Request a Return

Before sending any item back, contact:

service@mireqavo.com

Please include:

• Order number
• Product being returned
• Reason for return
• Photos or videos when relevant

If your return is approved, our support team will provide return instructions and the appropriate return destination.

Do not send a return directly to our registered company address unless our customer support team specifically instructs you to do so.

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16. Return Shipping Costs

For eligible preference-based returns, such as a change of mind, customers are generally responsible for return shipping costs unless applicable law provides otherwise.

If an item arrives:

• Damaged
• Defective
• Incorrect
• Materially different from the product description

we will provide an appropriate replacement, refund, or return solution without requiring the customer to bear additional return costs.

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17. Refunds

Once an eligible returned product has been received and inspected, approved refunds are generally issued to the original payment method within:

5–10 business days

Your bank, card issuer, PayPal, or other payment provider may require additional time to display the refund after we process it.

For complete refund requirements and procedures, please review our Return & Refund Policy.

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18. Exchanges

If you wish to obtain a different product or design, contact our customer support team for assistance.

Depending on the circumstances, the recommended process may be to return the original eligible item and place a new order after the return has been approved.

If you received an incorrect, damaged, or defective item, please contact us before purchasing a replacement so that we can review the issue.

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19. Intellectual Property

The content available through mireqavo.com, including where applicable:

• Mireqavo™ branding
• Logos
• Product names
• Original product designs
• Text
• Graphics
• Photography
• Video
• Layouts
• Website design
• Illustrations
• Marketing materials

may be protected by copyright, trademark, design, or other intellectual property laws.

Unless otherwise permitted by law or expressly authorized by us, you may not reproduce, distribute, modify, publish, commercially exploit, or create derivative works from protected Mireqavo™ content without prior permission.

Third-party trademarks and intellectual property remain the property of their respective owners.

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20. Customer Feedback and Submissions

If you voluntarily submit reviews, photographs, suggestions, comments, or other content to us, you confirm that you have the right to provide that material.

You agree not to submit content that:

• Violates intellectual property rights
• Violates privacy rights
• Contains unlawful or defamatory material
• Contains malicious software
• Misrepresents your identity or experience

Where legally permitted, you grant us permission to use voluntarily submitted feedback for purposes such as customer support, product improvement, website operation, and marketing.

Nothing in this section transfers ownership of your personal information, which remains subject to our Privacy Policy.

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21. Third-Party Services and Links

Our website may use or link to third-party services, including:

• Payment processors
• Shipping providers
• Analytics services
• Technology providers
• External websites

We do not control independent third-party websites.

If you choose to access a third-party site or service, its own terms and privacy practices may apply.

Please review those policies before providing information or entering into transactions with third parties.

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22. Privacy

Personal information collected through Mireqavo™ is handled in accordance with our Privacy Policy and applicable data-protection requirements.

Information may be processed by service providers that help us operate functions such as:

• Payment processing
• Order fulfillment
• Shipping
• Website hosting
• Customer support
• Analytics
• Fraud prevention

Please review our Privacy Policy for additional information regarding how personal information is collected, used, shared, and protected.

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23. Website Accuracy

We make reasonable efforts to keep our website accurate and current.

However, occasional errors may occur in areas such as:

• Product descriptions
• Availability
• Pricing
• Promotions
• Shipping estimates
• Product specifications
• Website content

If we discover an error, we may correct or update the relevant information.

If an error materially affects an order you have already placed, we will take reasonable steps to notify you and provide an appropriate solution.

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24. Prohibited Activities

You must not use our website to:

• Commit fraud
• Violate applicable law
• Infringe intellectual property rights
• Harass or threaten others
• Distribute malware
• Attempt unauthorized system access
• Interfere with website functionality
• Scrape or harvest data without authorization
• Send spam or unauthorized advertising
• Impersonate another person
• Submit intentionally false information
• Circumvent security controls

We may take reasonable action to protect our website and customers where misuse is detected.

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25. Availability of Services

We aim to keep our website accessible and functioning properly, but uninterrupted availability cannot be guaranteed.

Temporary interruptions may occur because of:

• Maintenance
• Technical problems
• Security incidents
• Hosting interruptions
• Network failures
• Events outside our reasonable control

We may update, suspend, or modify website features when reasonably necessary.

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26. Disclaimer of Warranties

To the extent permitted by applicable law, our website and services are provided on an “as available” basis.

We do not guarantee that:

• Website access will always be uninterrupted
• All website content will always be error-free
• Every feature will remain permanently available

However, nothing in these Terms excludes or limits warranties, guarantees, remedies, or consumer protections that cannot legally be excluded under applicable law.

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27. Limitation of Liability

To the fullest extent permitted by applicable law, Shenzhen Wangxi Biotechnology Co., Ltd. will not be liable for indirect, incidental, special, or consequential losses arising solely from use of the website where such liability may lawfully be limited.

Nothing in these Terms is intended to exclude or limit liability where exclusion or limitation is prohibited by law.

Nothing in these Terms restricts any mandatory rights you may have regarding defective products, personal injury, fraud, or other matters for which liability cannot legally be excluded.

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28. Indemnification

To the extent permitted by law, you agree to be responsible for losses or claims arising from your unlawful misuse of our website, your violation of these Terms, or your infringement of another party's rights.

This provision does not require you to indemnify us for losses caused by our own unlawful conduct or where such indemnification would be prohibited by applicable law.

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29. Suspension or Termination

We may suspend or restrict access to the website where reasonably necessary because of:

• Security concerns
• Fraudulent activity
• Serious violations of these Terms
• Illegal activity
• Technical protection measures

Provisions that by their nature should continue after termination, including intellectual property provisions and accrued payment obligations, will remain effective where applicable.

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30. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be interpreted or limited to the minimum extent necessary under applicable law.

The remaining provisions will continue to apply.

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31. No Waiver

If we do not immediately enforce a provision of these Terms, that does not mean we permanently waive the right to enforce it later.

Any waiver must be interpreted consistently with applicable law.

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32. Entire Agreement

These Terms, together with the policies incorporated or referenced on mireqavo.com, form the agreement governing your use of our website and purchases from us.

Relevant policies may include:

• Privacy Policy
• Shipping Policy
• Return & Refund Policy
• Payment Options
• Other policies displayed during checkout or elsewhere on the website

If a specific promotion contains separate terms, those promotional terms may apply to that promotion.

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33. Assignment

You may not transfer contractual rights or obligations arising under these Terms where doing so would materially affect our rights without prior written consent.

We may transfer business-related rights and obligations as part of a lawful restructuring, merger, sale, or transfer of business, subject to applicable law and without reducing mandatory consumer protections.

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34. Governing Law

These Terms are governed by the laws applicable to Shenzhen Wangxi Biotechnology Co., Ltd., subject to any mandatory consumer protection rights that apply in the jurisdiction where you reside.

Nothing in these Terms is intended to deprive consumers of protections that cannot legally be waived under applicable law.

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35. Changes to These Terms

We may update these Terms when reasonably necessary to reflect changes in:

• Our services
• Business operations
• Applicable law
• Payment or fulfillment processes
• Website functionality

The latest version will be posted on this page.

Where required by law, material changes will be communicated appropriately.

Your continued use of the website after updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by law.

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36. Customer Support

Questions regarding these Terms, your order, or our services may be sent to:

Email: service@mireqavo.com
Phone: +86 13450378403
Business Hours: 9:00 AM – 10:00 PM

For order-related inquiries, please include your order number when possible.

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